Return Policy for Sahdia Farm Tech

At Sahdia Farm Tech, we want you to be satisfied with your purchase. Please read our return policy carefully:

1. Returns Eligibility:
Return is not applicable on packaged rice products . It might be available on certain products depending on case to case basis . However , we do not expect any such cases of return due to our strict quality parameters. However , if the material received in damaged in certain case , return request might be entertained only on case to case basis . The same request needs to be mailed on sahdiafpl@gmail.com, sahdiamarketing@gmail.com
2. Initiating a Return:

To initiate a return, please contact our customer support at sahdiafpl@gmail.com (sahdiafpl@gmail.com) with your order number, reason for return, and any relevant photos if applicable.

3. Return Authorization:

Wait for our confirmation and return authorization before shipping the product back to us. Unauthorized returns may not be accepted.

4. Return Shipping:

Customers are responsible for the cost of return shipping unless the return is due to our error or a defective product. We recommend using a trackable shipping service.

5. Refund Process:

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to the original payment method within 15 business days.

6. Non-Returnable Items:

Certain items, such as perishable goods or personalized products, may not be eligible for return. Please check the product description for details.

7. Damaged or Defective Items:

If you receive a damaged or defective item, please contact us immediately with photos of the product and packaging. We will provide instructions for a replacement or refund.

8. Refused or Undeliverable Packages:

If a package is refused or deemed undeliverable by the carrier and returned to us, the customer will be responsible for the original shipping charges and any additional fees incurred.

9. Changes to Return Policy:

We reserve the right to update our return policy. Any changes will be effective upon posting on the website. Please review the policy periodically.

If you have any questions or concerns regarding our return policy, please contact us at sahdiafpl@gmail.com(m).